Privacy Policy 2025

Privacy Policy

Effective Date: January 2025

1.      Introduction Hannah Louise Stitches ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you purchase from our online store or subscribe to our newsletter.

We are registered with the Information Commissioner's Office (ICO) in compliance with UK data protection laws.

2. Information We Collect We may collect and process the following types of personal information:

• When You Make a Purchase: Your name, email address, shipping and billing addresses, phone number, payment details, and order history.
• When You Subscribe to Our Newsletter: Your name and email address.
• Automatically Collected Data: We may collect information about how you use our website, such as IP address, browser type, and pages visited, through cookies and similar technologies.

3. How We Use Your Information We use your information for the following purposes:

• To process and fulfill your orders, including payment processing and shipping.
• To provide customer support and respond to inquiries.
• To send marketing emails and newsletters if you have opted in.
• To improve our website and services.
• To comply with legal obligations.

4. Sharing Your Information We do not sell or rent your personal data. We may share your information with:

• Service providers, such as payment processors, shipping companies, and email marketing platforms, to facilitate our services.
• Legal authorities if required to comply with legal obligations.

5. Your Rights and Choices

• You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link in our emails.
• You can request access, correction, or deletion of your personal data by contacting us.
• You can disable cookies in your browser settings, though this may affect website functionality.

6. Data Security We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure.

7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy We may update this policy from time to time. The latest version will always be available on our website.

9. Contact Us If you have any questions about this Privacy Policy, please contact us at: hlstitches@outlook.com

By using our website, purchasing from us, or subscribing to our newsletter, you agree to this Privacy Policy.